Privacy Policy
1. Who processes your data
The controller of your personal data is Myron International Trade (Shanghai) Co., Ltd (迈伦国际贸易（上海）有限公司), Office 82-81, Pulian Building, 300 Laoshan Road, Pudong, Shanghai, China ("MYRON TRADE"). For any question about your personal data, write to info@myron-trade.com.
2. What data we collect
From the request form: your name, a contact for our reply (phone, e-mail, Telegram, WhatsApp or WeChat), the channel you choose, the description of your task and the details we need for a quote (for example product, quantity, city, dates), and the service or catalogue item you choose. Automatically: the language and address of the page the request was sent from, the referring address and UTM tags, the browser type, the date and time, the version of this policy you accepted, and an irreversible hash of your IP address (the IP address itself is not stored with the request). We do not ask for passport, payment or other special categories of data through the website.
3. Why we use it and on what legal basis
We use your data to reply to your request, clarify your task and prepare a quote and a contract. Legal bases: your consent, given when you submit the form, and steps taken at your request before entering into a contract (Art. 6(1)(a) and 6(1)(b) GDPR for visitors from the EU; Art. 6(1)(1) and (5) of Russian Federal Law No. 152-FZ; consent and conclusion of a contract under Art. 13 of the Personal Information Protection Law of the PRC). To protect the website against spam and abuse, we limit the number of submissions and keep a hash of the IP address — our legitimate interest (Art. 6(1)(f) GDPR). We do not send marketing e-mails.
4. Who has access
MYRON TRADE staff in China, only as far as their tasks require: access is role-based, sign-in is protected by two-factor authentication and every opening of a client record is logged. Our hosting provider Timeweb (Saint Petersburg, Russia), whose servers hold the website, the database, files, backups and web server logs. If you choose a messenger or e-mail for our reply, the conversation runs through that service under its own terms. At present the website does not pass requests to any third-party e-mail, analytics or advertising service. We do not sell your data.
5. Where data is stored and international transfers
Data from the website is stored on servers in Russia (Saint Petersburg). Our staff who handle requests work in China and access the data from there, which is a transfer of personal data to another country. For visitors from the European Union, Russia and China are countries without an adequacy decision of the European Commission; the transfer is necessary to answer your request and is made with your consent (Art. 49(1)(a) and (b) GDPR). If the storage location changes, we will update this policy before the data is moved.
6. How long we keep it
We keep the data of a request for as long as it is needed to answer you and to prepare and perform a contract, and for as long as the law requires. At your request we delete your data unless the law requires us to keep it longer. Database backups are kept for 14 days and then deleted automatically.
7. How we protect it
The connection to the website is protected by HTTPS. Your name, contact details, message and request details are stored encrypted in the database. Staff access is role-based, with two-factor authentication and an activity log. The website uses no third-party advertising or analytics systems.
8. Your rights
You can ask which of your data we hold, have it corrected, request erasure or restriction of processing, object to processing, receive your data in a machine-readable format and withdraw your consent at any time (withdrawal does not affect the lawfulness of processing before it). Write to info@myron-trade.com from the address or number given in your request; we reply within 30 days. You may lodge a complaint with a supervisory authority: in the EU, the authority of your country (in Poland, the President of the Personal Data Protection Office, UODO); in Russia, Roskomnadzor.
9. Cookies and third-party services
The website uses only technical cookies without which the forms and the protection against forged requests do not work. The map on the contact page loads from Google only after you click "Show the map", and videos only after you start them; the service may then set its own cookies under its own rules. Details are in the Cookie Policy.
10. Changes to this policy
We update this policy when our processing changes. The new version is published on this page with its date; every request stores the identifier of the policy version the sender accepted.
